Chicago Heights

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A NOTE TO CHICAGO HEIGHTS MEMBERS

WELCOME BACK!

We are SO EXCITED to welcome you back and see your smiling faces once again!

Since the day COVID-19 swept our world forcing us to temporarily close our clubs, every action we have taken has led to re-opening our doors. We are re-opening our clubs because it is as safe, clean and optimal to do so. The safety of our members, staff and community remain our top priority.

We have been busy getting our club aligned with our Governor’s order and the Centers for Disease Control (CDC) guidelines regarding social distancing and capacity. We continue to follow these organizations to remain compliant in keeping you safe, knowing that we will adapt as needed if new information is provided.

In alignment with the Governor’s order, our club is re-opening in phases. Our phased strategy implements specific measures to ensure the safety and well-being of members and staff. You will feel safe with the precautions we have put in place. Download our Phase One re-opening guide to learn more.

As a medically based Fitness Center, we have the benefit of our Franciscan Alliance healthcare experts, which includes a team of infectious disease doctors, who have guided, vetted and support our re-opening regimen. In addition, we adhere closely to the guidelines set forth by the CDC and the State of Illinois.

Things will look very different to you as compared to the last time you were in the club. We’re implementing a brief health screening process at the front door. Also, several areas of the club and certain services won’t be available right away. Our goal is to bring these parts of the facilities and services back mindfully, keeping your safety as our top priority.

Cleaning and sanitizing is a major focus and we ask that you review our detailed plans. We all have a part to play in keeping our environment safe. Working together, we will get through this. Watch our video on some of the safety measures we are taking.

Other changes will include limited class sizes and the spacing of our equipment, all in an effort to promote social distancing. For your convenience, download a printable Group Exercise Class schedule here. 

All of these changes are necessary, so thank you in advance for your patience and understanding as we navigate this new environment together. We’ve written this guide for you that goes into greater detail about all that you can expect when you visit the club for the first time. It contains valuable information, so please read through it carefully.

The feedback from members has been beyond positive. Thank you for doing your part to help us keep you, and everyone, safe!

Again, welcome!

Review our RE-OPENING GUIDE for more details.

Sincerely,
Sue Johnson
Executive Director

FHFC Complete Re-Opening Guide

Download our Guide

Download our complete opening guide to learn what to expect upon your next visit.
Get Complete Guide

Watch our Safety Video

 

FREQUENTLY ASKED QUESTIONS

CHICAGO HEIGHTS RE-OPENING FAQs

Prior to coming to the Club

Q. What hours will the club be open?

         A. Monday-Friday 7am-9pm; Saturday-Sunday 7am-5pm (usage will be closely monitored, hours subject to change).

Q. Will I be screened upon arrival?

         A. Yes, we will be providing temperature checks.  

Q. Can I Bring a guest?

         A. Guests are not allowed during Phase One.

Q. Do I have to wear a mask at the Fitness Center?

         A. Staff will be required to wear masks and members will be required to wear them except during their workout.

Q. Will locker rooms be open upon re-opening?

         A. Locker rooms will be closed except for restroom usage.

Q. Will pools be avaiable upon re-opening? 

         A. Pools will open July 6th. 

Cleaning, Sanitation and Social Distancing Precautions Upon Re-opening

Q. How can I be assured that I will not contract COVID during my visit?

         A. Sadly, we cannot guarantee that you are 100% safe from contracting the COVID-19 virus. We have taken every step possible to do our part and ask members to do their part by adhering to social distancing and cleaning equipment before and after use.

Q. What measures are in place to keep members safe? 

         A. We have added several several cleaning regimens and are reducing touch points. A few of these precautions include: 

               • Touchless check-in

               • All seating areas spaced for social distancing

               • No gym bags allowed

               • Equipment spaced for social distancing

               • Tracks are closed

Services

Q. When can I take live like Group Exercise Classes?

         A. Live classes scheduled to begin in Phase One, with limited capacity. 

Q. Personal Training

         A. Private and Small Group Training will be available for current clients.

Q. What services are closed upon re-opening? 

         A. KIDZONE and all swim lessons are closed through July 30th.

Billing 

Q.  When will my billing kick back in? 

         A. Your billing will begin Wednesday, July 1, 2020.